Documentation

Candidates & Contact Persons

Goal

Manage and categorize individuals as Candidates, Contact Persons, or both, while handling their data, searchability, and compliance.

Overview

The system categorizes people into three primary roles:

Candidate: Individuals seeking job opportunities with skills, work experience, and education. They have access to the candidate portal.

Contact Person: Individuals representing client companies (e.g., HR or Hiring Managers) with business information and access to the customer portal.

Candidate and Contact Person: Individuals who hold both roles simultaneously via dual-role records.

Prerequisites

Access to the Contact Management module.

Appropriate user permissions to create or edit Contact records.

Configured Person Record Type Settings in Custom Metadata (Admin Only).